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  7. 17497113

Unity Lab Services™ Evolution™ One Series Basic Extended Warranty

Product Code. 17497113
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Duration:
1 Year
Unit Size:
Each
Product Code. Duration unitSize
17497113 1 Year Each
1 options
This item is not returnable. View return policy

Product Code. 17497113

Brand: Unity Lab Services™ 701059084

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Description

Decrease downtime with priority corrective maintenance and technical support

  • Field Service Engineer labor, travel, and parts required for corrective maintenance visits with a targeted response time of 3 business days
  • Priority status for technical support inquiries with a targeted immediate response time
    • A certified service engineer will conduct diagnosis and corrective maintenance procedures using the latest digital remote support tools
  • Instrument Requalification (RQ) in conjunction with a scheduled corrective maintenance with a purchase of an add-on Operational Qualification (OQ)
  • Access to Unity™ Lab Services Online Knowledge Base
  • Computers that were purchased from Thermo Fisher Scientific and required for the operation of the analytical system
  • Software and firmware updates upon request and in conjunction with a scheduled Preventive Maintenance or Corrective Maintenance visit (updates are defined as changes of the existing software version that are intended to improve its performance)

Specifications

For Use With (Equipment) 840-341400; 840-341500
Duration 1 Year
Product Line Thermo Scientific
Service Offering Extended Warranty
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