The Fisherbrand Guarantee


We stand behind our Fisherbrand products with a 100% satisfaction guarantee. So buy it, try it, and if within 30 days you don't love it as much as we do, we'll give you your money back — guaranteed.

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The Fisherbrand guarantee

Fisherbrand products indicated with 'The Fisherbrand Guarantee' icon are sold with a thirty (30) day 'no hassles' return policy.

Customers may return Fisherbrand products for convenience within thirty (30) days of receipt for full credit of purchase price (excluding freight) with the following exceptions:

  • Products which have been discontinued
  • Products which are personalised or customised
  • Non-stock Products
  • Refrigerated or temperature controlled products
  • Reagents, diagnostics or chemicals, which have been opened
  • Medical devices.

Full credit limited to a quantity of one individual Fisherbrand item per order. For the avoidance of doubt, nothing in this clause limits the customer’s ability to return or make a warranty claim in respect of any product that is delivered in a defective condition or fails during the relevant warranty period.